1st Call Management

Managing your first call program

Handling calls from the provincial 1st call program can consume an enormous amount of your Pipeline Operator’s time. Additionally, 1st call requests can come in when you or your staff is busy responding to other priorities in your organization. Most 1st calls do not require site visits, but when they do, they can pull important company resources away from more critical work. We have trained staff to handle all your incoming 1st calls during peak request times. Some of our clients also train our personnel to write permits for crossings and proximity agreements. Let us help you manage your 1st call program.